Terms of Service

Last updated: February 2026

Acceptance of Terms

By accessing or using HSTAY ("the Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you may not use the Service. These Terms constitute a legally binding agreement between you and Tatxtion Tech ("we", "us", or "our").

Service Description

HSTAY is a cloud-based guest management platform for homestays, hostels, and small accommodation providers. The Service includes digital check-in, identity document collection, service tracking, and invoicing features. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

User Accounts

You must create an account to access the Service. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must provide accurate and complete information when registering. Notify us immediately at [email protected] if you suspect any unauthorised access to your account.

Acceptable Use

You agree not to: (a) use the Service for any unlawful purpose; (b) upload fraudulent or misleading guest data; (c) attempt to gain unauthorised access to any part of the Service or its infrastructure; (d) use the Service to store or transmit malicious code; or (e) resell or sublicense the Service without our written permission.

Intellectual Property

The Service, including its software, design, and content, is owned by Tatxtion Tech and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Service for your internal business operations. You retain ownership of all guest data you upload to the Service.

Limitation of Liability

To the maximum extent permitted by law, Tatxtion Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service. Our total liability for any claim arising out of or related to these Terms shall not exceed the amount you paid us in the three months preceding the claim.

Termination

Either party may terminate these Terms at any time. We may suspend or terminate your account immediately if you breach these Terms. Upon termination, your right to access the Service will cease. We will retain your data for 30 days after termination to allow export, after which it will be deleted in accordance with our data retention policy.

Governing Law

These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

Contact

If you have questions about these Terms, please contact us at [email protected] or write to Tatxtion Tech, Bengaluru, Karnataka, India.